Avast, ye mateys! The FTC be takin' on Amazon Prime! Keep a weather eye on the horizon!
2023-06-24
Arr, me hearties! News be spreading far and wide that Amazon be in hot water with the Federal Trade Commission, accused of using deceitful tactics to lure customers into joining their Prime crew. Ye best be watchin' yer back if ye be dealin' with these scallywags!
Arrr, me hearties! The FTC be suing Amazon for usin' "deceptive" tactics by trickin' millions of customers into unknowingly enrollin' in its Prime service. The FTC claims that Amazon enrolled customers illegally and made it hard for them to cancel their subscriptions. This be happenin' just before Prime Day, one of Amazon's biggest sale days, on July 11-12. The FTC be sayin' that Amazon used "dark patterns" to trick customers into subscribin' to Prime accounts, which be design choices meant to mislead or trick customers into takin' actions they might not have taken with full understanding. The FTC claims that Amazon's dark patterns were designed to trick customers into signin' up for a Prime account, violatin' the FTC Act and the Restore Online Shoppers' Confidence Act. The FTC also claims Amazon made it difficult for people to cancel their subscriptions once they realised they were enrolled. Amazon be denyin' these accusations, statin' that they make it clear and simple for customers to both sign up or cancel their Prime membership. The lawsuit is still ongoing, and it is too early to tell what it will lead to or if people who have been duped, as the FTC alleges, will be repaid in any way. If Amazon has been deceivin' its customers and makin' it hard to cancel subscriptions, we might see significant changes made to the company's policies.