Arrr! Windows 11 update be shatterin' Start menu fer some fancy apps, and Microsoft ain't lendin' a hand this time!
2023-07-28
Arr, ye be havin' a couple o' options, matey: shiver me timbers, ye either uninstall the cursed app, or pester the scallywag developers fer a proper fix. But mark me words, Microsoft won't be sailin' in to save the day, savvy?
Windows 11 is facing issues with third-party customization apps that modify the operating system's interface, specifically with the latest update for the OS. The update, known as patch KB5028254, has caused problems with the Start menu for users of the customization app ExplorerPatcher. This is not the first time ExplorerPatcher has caused issues, as it previously clashed with File Explorer and caused boot loops with the Moment 2 update.Microsoft seems to be taking a hands-off approach to this recurring problem. Back in March, they stated that they would investigate the matter but did not provide any further updates. Now, they are advising users to uninstall any third-party UI customization apps before installing the latest update, and if the issue has already occurred, users should contact the app developer's customer support for assistance. Microsoft is marking the issue as 'mitigated external,' meaning it is up to the developer to fix it.
While some may argue that Microsoft's response is reasonable, as these apps use unsupported methods for customization, others feel that it is a cold and dismissive approach. It should be noted that the current update is optional and users can avoid installing it. However, it will become a mandatory update in August, which could cause further problems for ExplorerPatcher users if a fix is not implemented.
Overall, Microsoft is not taking responsibility for these issues and is leaving it up to the developers to resolve them. Whether this is a fair response or not, users are left with the options of contacting the developer for a fix or uninstalling the customization app.