Arr matey! Walmart be wieldin' sorcery called AI to forever alter yer shoppin' experience!
2023-10-16
Arr, me hearties! Listen ye well! Walmart be settin' sail with a mighty generative AI app, aye! This magical tool be aidin' both the scurvy crew and the loyal customers, it does! Kurt "CyberGuy" Knutsson, a wise mate, be tellin' us why this fine retail behemoth be embracin' the power o' generative AI. Shiver me timbers!
Walmart, the world's largest retailer, is utilizing artificial intelligence (AI) to revolutionize the shopping experience. The company has launched an AI app called "My Assistant" that assists employees with tasks such as scheduling meetings and generating reports. Additionally, Walmart is using generative AI to enhance customer service and product discovery.The retailer is employing generative AI to help customers find, compare, and customize products. This includes using voice or text assistance for complex purchases and helping customers with various projects, such as planning a birthday party or decorating a home. The AI chatbot is designed to communicate with customers and generate relevant suggestions and recommendations based on their preferences and needs.
Walmart is also using generative AI to improve search capabilities on its website and app. The AI can understand customer intent and context to provide more accurate and relevant search results. It can also prioritize product features and generate review summaries based on customer input.
In addition, Walmart is testing a voice-assisted shopping tool that allows customers to make purchases using their voice. The tool adds items to the cart, checks availability, selects pickup or delivery times, and confirms orders based on customer instructions.
Walmart is utilizing generative AI to create 3D objects from product photos, giving customers the ability to visualize how products will look on them or in their homes before purchasing. The retailer is also using AI in its research and development center to monitor store conditions and improve customer service.
Overall, Walmart aims to provide customers with more convenience, variety, and personalization through the use of generative AI. The company is flexible and adaptable, exploring various AI technologies to gain a competitive edge in the retail industry.